Software Engineer (Automation) | U.S. Patent and Trademark Office (USPTO) | Apr 2023 – Present

• Designed and implemented automated workflows to streamline internal communication and operational processes using UiPath

• Created user documentation, training materials, and process guides to support system adoption

• Partnered with cross-functional teams (Product Owners, QA, Developers) to align solutions with business needs

• Developed Power BI dashboards to track performance metrics and improve decision-making

• Managed multiple projects simultaneously, ensuring timely delivery and stakeholder alignment

• Improved efficiency by reducing manual processes and enhancing information accessibility

• Supported internal communication workflows by optimizing how information is delivered across teams

• Contributed to training and onboarding efforts by creating structured documentation and user-focused learning materials

Program Specialist | National Institutes of Health (NIH) | Jan 2018 – Apr 2023

• Coordinated internal programs and communications across multiple teams

• Managed schedules, reporting, and administrative processes to support organizational goals

• Created reports and analyzed data to evaluate program effectiveness

• Collaborated with stakeholders to improve communication strategies and workflows

• Managed monthly and annual subscriptions for internal platforms, ensuring cost efficiency and uninterrupted service

High School Art Teacher | Northwestern H.S. Hyattsville, MD | 2013 - 2017

• Designed and delivered engaging lesson plans for diverse learners, improving student engagement and performance

• Utilized Brightspace to manage assignments, track progress, and communicate with students

• Developed structured learning paths and instructional materials aligned with educational goals

• Delivered presentations and instruction to groups of 20–30+ students in both in-person and virtual settings

• Assessed student performance using data and adjusted instruction to improve outcomes

• Collaborated with faculty and administration to align curriculum with institutional objectives

• Managed classroom operations and learning environments, demonstrating leadership, organization, and accountability across multiple groups

Small Business Owner (MichMade Design Co.)

• Designed and led interactive painting classes for groups of 20–30 participants

• Created instructional materials and guided participants through structured learning experiences

• Managed event logistics, scheduling, customer communication, and marketing materials